EMOTIONAL INTELLIGENCE
In his book “Working With Emotional Intelligence” (Bantam, 1998) Goleman focuses on the need for emotional intelligence at work, an area often considered more head than heart. He argues that bosses and leaders need high doses of emotional intelligence and so does every person in a people-oriented job. Bosses and leaders, in particular, need a high EQ because they represent the organisation to the public, they interact with the highest number of people within and outside the organisation and they set the tone for employee morale. Leaders with empathy are able to understand their employees’ needs and provide them with constructive feedback. The higher people move up in the company, the more crucial emotional intelligence becomes.
Those who know how to deal with stress, have enough awareness of their own feelings to manage them, have the ability to connect with a wide range of people, and can make decisions without fear are likely to be successful in business. On the other hand, those who are least equipped emotionally to deal with today’s economy are those who react with anger and frustration with the fact that their workplace is not the same as it was 10 or 15 years ago. Instead of adapting to the changes, they try to undermine the system. This may be true of many South Africans.
It is very important that the presenter of such a programme is empathetic, warm and genuine and that he/she is capable of coping with strong feelings from the course-goers (and help them cope with it...). Not all trainers is capable of this. The presenter has to be able to understand and motivate the people in the group, but be sensitive enough not to ask too much personal information. This is why change is often met with resistance and the presenter should be aware of this. My course is compiled as such that no-one is pressured into giving information they are not ready or willing to give, without decreasing the value of the learning experience. I allow lots of time for reflection and inner work, to enhance the integration of the new information.
It is now possible to enhance the emotional intelligence of yourself and your co-workers by choosing one of the following options:
1) A full three-day course. This is mainly focussed on insight and awareness. In-depth attention to specific areas is not really possible.
2) I can adapt the course to suit your company’s or the individual’s specific needs.
3) I facilitate the whole course for individuals on a one-to-one basis to meet their specific needs. Some persons may prefer this option as they can focus entirely on their own situation and feel more comfortable than in a group situation. This is only possible for people in Gauteng. You may do the course alone, with your spouse or partner or with a friend. It is possible to facilitate the course for a small group of 4-5 at my private practice.
SPIRITUAL WELLBEING
The combination of IQ, EQ and SQ is a recipe for a well-balanced and successful business. Here you will find people who put their IQ into making the business work, while their EQ will ensure that they function in harmony, being able to have empathy with co-workers and customers and resolve conflict appropriately. (And lots more...)
Their spiritual skills will enable them to align their own life purpose with that of their company, making sure that they love their work and enjoy being there. Unhealthy competition and ego attacks will be something of the past, as everyone will start to see the Oneness of the business. People will be able to tolerate and adapt to changes, have a clear sense of identity and make working situations meaningful. They will help one another without wanting someting in return.
Individuals, spouses or partners and very small groups (4-5) may do the course at my private practice in Centurion. This may be done over a few mornings or within about 8-10 sessions of two hours each.
It is important that small groups will be formed when spiritual abilities in the workplace are addressed. Seeing that it is more difficult to measure spiritual growth and to put the soul work into a time frame, a losely structured schedule will be followed. This course, like the EQ one, can be done as a full three-day course, or it may be done over a period of a few weeks. It is possible to facilitate the course over a few weeks for a few hours per morning/afternoon. Groups that have already done a EQ course, may do a short refresher course and then start with the SQ course. I see EQ as a foundation for SQ.
Give your business a competitive advantage by developing EQ and SQ skills!!
